Yes, of course! Please email hello@sarahdeorlando.co with the subject line “Update Shipping Address” with your order name and number and your information will be changed.
For non-preordered items, orders will be processed within 2-4 business days. Typical shipping using media mail estimates a delivery within 10 business days. Once your package is processed by USPS, an updated email will be sent via Shopify with your tracking number.
Not at this time. Check with your local bookstores and Amazon for paperback copies of Sarah’s books.
Email hello@sarahdeorlando.co and request a refund or a new item to be shipped to you free of charge.
As this is a small business, we are unable to process returns at this time. Therefore, all sales are final. Please carefully read the product descriptions. Refunds will not be issued unless the item was damaged during shipping.
Protecting your private information is our priority. This Statement of Privacy applies to www.sarahdeorlando.com and Sarah de Orlando Coaching and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Sarah de Orlando Coaching include www.sarahdeorlando.com. The Sarah de Orlando Coaching website is
a life coaching and ecommerce site. By using the Sarah de Orlando Coaching website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Sarah de Orlando Coaching may collect personally identifiable information, such as your:
– First and last name
-Mailing address
-E-mail address
-Phone number
If you purchase Sarah de Orlando Coaching’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account
on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Sarah de Orlando Coaching collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Sarah de Orlando Coaching may also use your personally identifiable information to inform you of other products or services available from Sarah de Orlando Coaching and its affiliates.
Sharing Information with Third Parties
Sarah de Orlando Coaching does not sell, rent or lease its customer lists to third parties.
Sarah de Orlando Coaching may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Sarah de Orlando Coaching, and they are required to maintain the confidentiality of your information.
Sarah de Orlando Coaching may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Sarah de Orlando Coaching or the site; (b) protect and defend the rights or property of Sarah de Orlando Coaching; and/or (c) act under exigent circumstances to protect the personal safety of users of Sarah de Orlando Coaching, or the public.
Tracking User Behavior
Sarah de Orlando Coaching may keep track of the websites and pages our users visit within Sarah de Orlando Coaching, in order to determine what Sarah de Orlando Coaching services are the most popular. This data is used to deliver customized content and advertising within Sarah de Orlando Coaching to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Sarah de Orlando Coaching. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Sarah de Orlando Coaching website.
Use of Cookies
The Sarah de Orlando Coaching website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Sarah de Orlando Coaching pages, or register with Sarah de Orlando Coaching site or services, a cookie helps Sarah de Orlando Coaching to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Sarah de Orlando Coaching website, the information you previously provided can be retrieved, so you can easily use the Sarah de Orlando Coaching features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Sarah de Orlando Coaching services or websites you visit.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Sarah de Orlando Coaching secures your personal information from unauthorized access, use, or disclosure. Sarah de Orlando Coaching uses the following methods for this purpose:
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
Children Under Thirteen
Sarah de Orlando Coaching does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, Sarah de Orlando Coaching may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Sarah de Orlando Coaching or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Sarah de Orlando Coaching, you may opt out of such communications by clicking on the UNSUBSCRIBE button at the bottom of the email.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
Sarah de Orlando Coaching reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Sarah de Orlando Coaching welcomes your questions or comments regarding this Statement of Privacy. If you believe that Sarah de Orlando Coaching has not adhered to this Statement, please contact Sarah de Orlando Coaching at:
Sarah de Orlando Coaching
1865 Wind Ranch Road
Reno, NV 89521
Email Address:
hello@sarahdeorlando.co
Telephone number:
315-212-8178
Effective as of March 24, 2025
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